SHIPPING COSTS
Shipping costs will be assessed during checkout based on the full value of goods purchased.
The shipping cost doesn’t account for any import taxes/customs fees. These fees are not under our control and apply according to the regulations of your selected country of delivery. Please refer to your local customs authorities for more information.
PAYMENT
For shipments to addresses within Germany, payments can be made using a bank transfer, credit card, PayPal, or via Amazon Pay.
For deliveries outside of Germany, payments can be made using a credit card, PayPal, or via Amazon Pay.
Gestalten uses a secure payment system to protect your information. More information on our security procedure is available here.
SHIPPING
Once your order is processed and an order confirmation is sent, you will be able to track your shipment using the link in the order confirmation. You will also be able to track your order in your customer account.
Orders are usually received within 2-3 working days for orders placed within Germany, 2-6 working days for those placed within the EU, Switzerland, and Norway. Orders placed within the US will be delivered within 3-7 working days after receiving your order confirmation. Deliveries to all other territories will take 10-14 working days.
Please note that we don’t ship on weekends and public holidays. Deliveries are not made on Sundays and other public holidays. We will try to inform you of any unexpected delays.
RETURNS
Full refunds are available up until 14 days after the order confirmation is sent.
You bear the direct costs for returning the products. More information on our return policy is available
here.
