Cancel Your Contract
If you purchased from us as a consumer, you may exercise your statutory right of withdrawal within the applicable withdrawal period. To submit your withdrawal request, please use the form below.
Please note:
- The right of withdrawal generally applies to consumers purchasing for private use.
- The withdrawal period is generally 14 days from the day you or a third party designated by you received the goods.
- Returned items should be sent back without undue delay after submitting your withdrawal request. Please note that customers are generally responsible for arranging and covering the cost of return shipping.
- Refunds will be processed in accordance with applicable consumer protection laws after the returned goods have been received and inspected.
- Certain products may be excluded from the right of withdrawal where permitted by law.
By submitting this form, you declare that you wish to exercise your statutory right of withdrawal with respect to your purchase.
What Happens Next?
(1) We will send an acknowledgement of receipt by email.
(2) Our customer service team will review your request.
(3) You will receive instructions regarding the return shipment, if applicable.
(4) Once the returned goods have been received and inspected, we will process your refund.
For detailed information about your statutory right of withdrawal, please refer to our Right of Withdrawal policy.